Refund Cancellation Policy

Cash Bank Guarantee Offer

After you receive your photo painting if you’re not satisfied with the quality, you can return the painting to us within 15 days then we will refund you the full amount.  The painting should be in its original condition then you will be eligible to get a full refund. Please refrain from filing any kind of dispute with you bank as it will take away your right to avail of our money back policy.

Inform us if you requesting for refund through email within 15 days of receiving the product.

We will send you product return address once your refund request is confirmed and it must be postmarked within 7 days if this notice.

We will credit your amount into your account instantly within 5-10 business days.

PayPal refunded payments will be appear immediately in your account.

Money Back Guarantee Limitations

Refund request claimed is limited to 2 times per 1yr(365 days ) period for each customer. If the same person asking for refund Portrait Villa has rights to deny refunds

Under this policy customer is responsible for full payment of any order that are denied.

Lost or Damaged Shipments

If the product is Lost or Damaged will be painted and Shipped again in free of cost to you.