FAQ

How many countries you do shipping?

We ship all the countries, worldwide.  It will take extra days to ship if you live in a remote area.

What are the delivery options?

We have two delivery options
1. Free (Standard) Delivery this will usually take 24-26 working days.
2.  Express (Extra Charge) Shipping this will take 15-17 working days.

What sizes do you make artwork/ Portrait?

Portrait Villa work on any size (Small, Medium, Large or Custom Sized) as per the customer demand but Prices will vary with the size and Model (Frame, Rolled and Gallery Wrap)

What Quality of Photo you need to make artwork/Portrait?

After you place your order, Please forward us soft copy of photograph uploaded on our website with order number (portraitvilla@gmail.com).  Make sure the image of the subject is taken with good quality camera (Resolution /Quality). Which helps our artist to add better look at the details and add extra edges to the creation. Beauty of portrait is totally depends on the photo you send us which help our artist to create finest art.

Is it Safe paying on your portal?

For International Transaction we use PAYPAL, It is one of the world safest payment gateway and we also assure you 100% for your card details and payments.

Can I check my Portrait before you ship it?

For your approval we will send you the ART preview on your Email address. We can make any changes you want. Once we get approve from your end then we will process your order.

Can You Frame the painting?

Yes, we will frame the artwork but there will be no glass due to its fragility.

Can I order painting as a gift to someone in different location?

If you want to order painting as a gift, Message the recipient address in the comment box while placing the order.

Are they any extra hidden charges or Service tax?

No! Extra hidden charges, what you see is what you pay!

Can I order a custom size? What will be the price?

Yes, you can order a custom size, email your preferred size to portraitvilla@gmail.com

To make a custom painting can I merge different photos?

Yes, Of course you can merge, during the order process simply upload the clear photos and then will take care of it to make a beautiful portrait.

Can I select a background for my portrait?

Yes, you can select your own background, No extra charge for this. You can send us another photo as background. There is a comment option where you can write us to make any changes you wish including background.

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